CHARLOTTE, N.C. (April 29, 2010) – NASCAR fans can now dial a single toll-free number to purchase tickets to any national series NASCAR event and the best racing in the world. With the help of Convergys, a global leader in relationship management, fans can dial the official NASCAR directory at 1-866-GO-NASCAR (1-866-466-2722) for tickets and information to NASCAR national series events, including the NASCAR Sprint Cup, NASCAR Nationwide and NASCAR Camping World Truck Series.
The toll-free number allows many NASCAR fans who attend multiple races easier access to upcoming event ticket options. Seeking to provide fans with a single point of contact for their ticket and information needs, NASCAR chose Convergys’ speech self-service solution for its ability to deliver a superior customer experience while reducing costs.
“NASCAR and the race tracks have always worked hard to give the fans the best possible experience, and now technology helps us do that even better,” said Paul Brooks, NASCAR senior vice president and president of NASCAR Media Group “Convergys understood what our fans wanted and offered a solution that made the ticket-purchasing process easier for them. Our global media assets will now promote 1-866-GO-NASCAR to fans worldwide. This partnership benefits the fans and that is our first priority.”
About NASCAR:
The National Association for Stock Car Auto Racing, Inc. (NASCAR) is the sanctioning body for one of North America's premier sports. NASCAR is the No. 1 spectator sport – with more of the top 20 highest attended sporting events in the U.S. than any other sport, and is the No. 2 rated regular-season sport on television. NASCAR races are broadcast in more than 150 countries and in 20 languages. NASCAR fans are the most brand loyal in all of sports, and as a result more Fortune 500 companies participate in NASCAR than any other sport.
NASCAR consists of three national series (the NASCAR Sprint Cup Series, NASCAR Nationwide Series, and NASCAR Camping World Truck Series), four regional series, and one local grassroots series, as well as two international series. Also part of NASCAR is Grand-Am Road Racing, known for its competition on road courses with multiple classes of cars. NASCAR sanctions more than 1,200 races at 100 tracks in more than 30 U.S. states, Canada and Mexico. Based in Daytona Beach (Fla.), NASCAR has offices in New York, Los Angeles, Charlotte (N.C.), Concord (N.C.), Conover (N.C.), Bentonville (Ark.), Mexico City, and Toronto.
About Convergys:
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.
Convergys, a Fortune Most Admired Company for nine consecutive years, has approximately 70,000 employees in 82 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com
0 comments:
Post a Comment